Last Updated: March 25, 2025

At Elite Footwear, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy & Cookies Policy explains how we collect, use, and protect your information when you visit our website [https://elitefootwear.in/] and use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and shipping/billing address

  • Payment details (processed securely via third-party payment gateways)

  • Account credentials (if you register an account with us)

  • Communication preferences

b. Non-Personal Information

  • IP address, browser type, and device details

  • Website usage analytics (e.g., pages visited, time spent, etc.)

  • Cookies and tracking data (explained in Section 6)

c. Transaction Information

  • Orders placed, payment history, and invoices

  • Customer service interactions

d. Information from Third Parties

  • Social media interactions (if you connect via platforms like Facebook or Google)

  • Advertising partners providing marketing insights

2. How We Use Your Information

We use your information to:

  • Process orders, payments, and deliveries

  • Provide customer support and improve our services

  • Send promotional emails, offers, and newsletters (with your consent)

  • Enhance website security and prevent fraud

  • Comply with legal obligations

  • Personalize shopping experiences based on user behavior

3. How We Protect Your Information

  • We use SSL encryption to secure transactions.

  • We do not store payment details; payments are processed securely by third-party providers.

  • We implement industry-standard security measures to protect data from unauthorized access, loss, or misuse.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted third-party service providers (e.g., payment processors, delivery partners)

  • Law enforcement authorities (if required by law or to prevent fraud)

  • Advertising & analytics partners (to improve user experience and marketing effectiveness)

5. Your Rights & Choices

You have the right to:

  • Access and update your personal information

  • Request deletion of your account and data

  • Opt out of marketing communications

  • Disable cookies via browser settings

To exercise these rights, contact us at privacy@eliteshoe.com.

6. Cookies Policy

Cookies are small text files stored on your device to enhance website functionality and user experience.

a. Types of Cookies We Use

  1. Essential Cookies: Required for website operation (e.g., login sessions, cart functionality).

  2. Analytics Cookies: Help us analyze site traffic and improve services (e.g., Google Analytics).

  3. Marketing Cookies: Used for personalized advertising (e.g., Facebook Pixel, Google Ads).

b. Managing Cookies

You can control cookie preferences via:

  • Browser settings (blocking or deleting cookies)

  • Cookie consent pop-ups on our website

Disabling cookies may impact certain website functionalities.

7. Changes to This Policy

We may update this policy periodically. Any significant changes will be notified via email or a website notice.

8. Contact Us

For privacy-related inquiries, reach out to us at:

  • Email: privacy@eliteshoe.com

  • Phone: +919831094459

  • Address: 7, Grant Ln, opp. ESIC Head Office, GST NO-19AABFE5561D1ZM, Bowbazar, Kolkata, West Bengal 700012

By using our website, you consent to this Privacy & Cookies Policy.

Elite Footwear is committed to safeguarding your privacy and ensuring transparency in how we handle your data.